Efficient. Dependable. Established.

BBB A + rating
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We Bill Directly to Insurance
On our way in less than 45 min
New Bern Locally Serviced
IICRC Certified
Veteran Services

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Water Damage Services

The longer your residence, establishment, belongings, or valuable assets in New Bern remain submerged in water, the greater the chance that your possessions will be lost and the subsequent repair costs will increase significantly.

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Fire Damage Services

Fire restoration and smoke damage repair in New Bern, NC are unique endeavors due to the multitude of harmful components involved, such as flames, smoke, soot, and ashes. Unlike other incidents of structural disasters, this process requires comprehensive expertise and knowledge to effectively mitigate the various forms of destruction caused.

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Mold Remediation

Often causing respiratory problems and a variety of widespread symptoms, exposure to toxic mold in New Bern, NC is a serious health and safety risk that requires immediate attention.

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Flood, Fire, Smoke (and everything in-between) in New Bern, NC

We're here to work through the restoration process with you! We not only perform the necessary cleanup and removal of debris and water, but we also provide the assistance that moves you past your recent event in New Bern, NC. Helping you with insurance claims, handling delays in New Bern, NC, following up to prevent secondary problems and utilizing our vast network of industry connections, we work to alleviate the stress and personal confusion that is inherent after any "loss event".

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Emergency Services in New Bern, NC Available 24/7, Day or Night

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Restoration Experts

Why Choose Disaster Response in New Bern, NC

Fast Turn-around Time

Same day service, Fastest turnaround time in New Bern, NC

Experienced Technicians

Experienced, trained, and certified. Our technicians genuinely care about our customers and have the highest attention to detail.

State of the Art Equipment

State of the art, Specific to repairing this kind of damage, Technicians are extensively trained on each, Inspection tools ensure completion and help us locate hidden areas of interest

Tested Processes

Fastest results, Tested and optimized over 40 years of service to our New Bern customers, Finds hidden damage and damage-causing elements, Documentation for the insurance company

Network of Specialists

Ready to help in their areas of expertise, If needed, we can introduce you to our partners in insurance claim assistance in New Bern, NC

FAQ

Frequently Asked Quesions

We specialize in restoring electronics and possession for commercial and residential residents in New Bern, NC that have been damaged by fire, water, and mold.

We have been serving home and business owners in Grand Rapids, MI for nearly four decades.

One of the things on which we pride ourselves the most is how reliable and honest our New Bern technicians are. Our team of experts understands that this is a traumatic time for you. Their sole goal is helping you navigate through this difficult time and working to restore your valuable possessions.

The short answer – only the best! Having worked in the restoration industry in New Bern, NC for so long, we have accumulated various pieces of state-of-the-art equipment designed to solve a wide array of problems. The experience has also afforded the technicians to identify which type of equipment is best in particular situations.
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Our Unique Process Customer in Mind!

Professional New Bern Team, Technology, and Processes

We'll dispatch a team of disaster experts to you within 3 minutes and advise you of what can be done to minimize the damage. The team will use cutting-edge technology and IICRC approved methods to restore as much of your property as possible

Insurance Advocacy

We’ll work directly with you and your insurance company in New Bern, NC to process claims and return your home to normal as quickly as possible.

Satisfaction Guarantee

Disaster Response stands behind all work we complete. You will continue to have the same assurances that you have come to expect from a company in New Bern, NC that believes all our customers come first.

Testimonials

What Our Client’s

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God bless each of you and your company. We were impressed by the professionalism of your employees’ demeanor. They were very polite and helpful (and patient regarding our many questions).

Margaret H.
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They always dealt with the situation immediately! Every time I called the Disaster Response to speak with Ryan or anyone else, they always dealt with the situation immediately or quickly got back with a response

Brett F.
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Ryan and his crew were phenomenal! They helped us get back to normal as quickly as possible. They were professional, here on time every morning, and cleaned up behind themselves daily until the job was complete.

Goldie J.
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The best Disaster Response team around! Very helpful and caring with your emergency clean up needs. They go above and beyond to take care of your fire, water, smoke, and mold damage.

Gregory R.
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Woke up to flooded basement at my home in Caledonia, MI and called Disaster Response. They were able to come out right away in the morning and take a look at everything. They are definitely a great company to work with and I would recommend them to anyone!

Mike B.
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Ryan Penny and Disaster Response went above and beyond. When my basement flooded, Ryan came over within an hour... His crew was there the next morning and they provided exceptional, reliable and expert service.

Amy R.
Emergency Services in New Bern, NC Available 24/7, Day or Night

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