Welcome to the Disaster Response blog! In our last blog post, we discussed the basic steps of the water damage restoration process. Though the actual process for your West Michigan home or business wi…Read More
Water Damage Restoration in Wyoming, MI
How Do You Stay Calm When Disaster Strikes?
When you envision water damage, you probably think of an event of catastrophic proportions. You may think of the images that we have all seen on the news: homes almost completely submerged, hoods of cars peeking out of feet and feet of water. Though this is the type of water damage that can occur, water damage like all disasters comes in all shapes and sizes. Water damage can be a completely flooded basement, a soaked floor from a malfunctioning dishwasher, or even the effects of a dripping of a pipe.
We hope that you never come home to a watery mess in your Wyoming, Michigan residence. But if you do, you can rest assured that there is someone on your side.
Compassionate Experts Are Just A Call Away!
No matter if you have discovered that pesky leaky pipe or you come home to a basement completely flooded, the water damage restoration experts of Disaster Response have your back. We have seen it all and have been in the business serving the residents and businesses of Wyoming, Michigan for over 30 years. We are there for you at 3:00 a.m. and 3:00 p.m. with our 24-hour disaster response services, because we know that disaster never sleeps, takes a vacation, or has business hours. The water damage restoration experts for Wyoming, Michigan are on call and ready to help you no matter what!
We Have Your Back Every Step of the Way
We don’t just arrive onscene and leave as soon as our part is done. When you work with Disaster Response, we will have your back every step of the way. We are fully invested in helping our clients get back on their feet as soon as possible. Our comprehensive services include everything you need during the water damage restoration process as well as anything else you may need afterwards. Need mold testing? We can provide that! Found mold? We have the equipment and expertise to eradicate it. About to go through the claims process? Our WatchDog Program can step up to the plate. You don’t have to try and put all the pieces back together alone when you call Disaster Response for water damage restoration services. We are here for you. To learn more about us, visit our website!
Water Damage Restoration Process
If you have just experienced a small or large scale watery mess, it is time to begin the water damage restoration process, and start it right away! The longer your Wyoming home is allowed to sit in water, the more damage will occur. When you wait, you may be less likely to salvage as many of your personal items and more of your home will need to be rebuilt; this means more money out of your pocket. If you need water damage restoration services call us right away!
Depending on the cause of the water damage, the process may be altered in one way or another. However, generally, the restoration process will look like this.
Find the Cause
If you don’t know what caused the issue, you need to find out as soon as possible so restoration can start as soon as possible. Once you find out what happened then you can fix the issue to make sure the damage doesn’t occur again in the future.
Drain Excess Water
While you are figuring out the cause or sometimes after, depending on the situation, we will drain the water from the flooded area. Allowing this water to sit in your home can cause more damage to the affected areas and can give opportunity for diseases and other harmful situations to occur.
Salvage Personal Items
Once your personal items are accessible, it is time to comb through the wreckage and to figure out which personal items can be saved and those that need to be disposed. One reason why it is important to have a professional take care of your water damage restoration is that they will know what can be saved and what can’t. There may be some items that aren’t as far gone as you think and others you may be tempted to save that really need to replaced.
We also offer contents restoration and electronics restoration. With both of these services, we can take what you thought was destroyed and restore it to its former glory. Learn more on our website!
After all personal items have been removed, it’s time to dehumidify the area. This is one area of the restoration process in which we can show why it’s important to bring in the professionals. First of all, dehumidification is a process that is more complicated than just grabbing a bunch of old towels from the linen closet and sopping up the mess. We use large, commercial fans and other equipment that are made to dry out the area and dry it out quickly, because time is of the essence. If the drying time takes longer than it should, mold growth could occur and the structure of your home could be compromised.
Remove Damaged Materials
Once the area has been dried, it is time to look at the parts of your home’s structure that can be saved, those that need to be reinforced, those that need to be completely replaced. As mentioned above, failing to remove those materials that have been permanently damaged can ultimately cause the structure of your home to be compromised and be the catalyst for mold growth. For this reason, it is important to bring in the professional water damage restoration team to take a look and make the tough decisions when it comes to how much needs to be replaced. Often, materials such as drywall have to be replaced even if sections of it didn’t even touch the water. In the drywall example, often a foot or more above the water line has to be replaced.
In some cases, it is best to have your home undergo mold testing. Why? If you put your home back together and there is mold, you will most likely have to tear everything out — including the rebuilt parts — eradicate the mold and then rebuild again. Our water damage restoration specialists will know when you need to invest in mold testing. However, one of the reasons why we suggest starting water damage restoration as soon as possible is to avoid the possibility for mold growth.
Another part of the water damage restoration process can include mold removal, if indeed mold is found. Getting the mold removed as soon as possible is a must. Mold can cause serious health issues that can lead to extreme dangerous health conditions and death. If you think that you might have mold, call for mold testing and mold removal right away!
Why You Shouldn’t DIY Water Restoration
When disaster strikes, it’s easy to wonder if you should attempt the restoration process yourself. If you are the one that takes care of the honey-do list and you figure out how to DIY most of your home repairs, it’s easy to think that you can figure out how to do the water damage restoration process yourself. Taking on such an endeavor as restoring your home after a catastrophic event is admirable, but there is a reason to call Wyoming, Michigan’s top-rated water damage restoration specialists at Disaster Response.
There’s More to Water Damage Than Sopping Up the Mess
As we have mentioned a few times, there is more to water damage restoration than just sopping up the mess with some towels, setting up some small box fans, and hoping for the best. When your basement floods, your bathroom tub overflows, or your washing machine malfunctions, there is more to returning your home back to normal than just getting rid of the water.
We Have the Most Effective Tools
So what are you getting when you call the professionals? You are getting industry professionals who have access to the latest tools, equipment, and technology. When cleaning up the mess you need industrial grade equipment and the professionals who know how to use it. Our professional tools will get the job done right, and done quickly every time!
We Have the Experience
In addition to having the right tools, equipment, and technology, we also have the expertise and experience that you can trust to get the job done right the very first time. We at Disaster Response have been servicing the Wyoming and West Michigan area for over 30 years and are deeply invested in the betterment of residents and businesses in the area. Because we care, we only hire the most experienced, compassionate, and knowledgeable contractors. We understand the gravity of what you are going through when a disaster hits your home base, and we want to do all that we can to serve you the best we can.
When You Call the Professionals in Wyoming, Call Us
When you call the water damage restoration professionals at Disaster Response, you can rest assured that you are getting the best service, at competitive rates. Here are some other other reasons to call West Michigan’s top rated disaster response team!
There’s Nothing We Haven’t Seen Before
You can bet that within the 30 years we have been serving the West Michigan and Wyoming areas that there really isn’t anything that we haven’t seen. We have seen the slightest water damage incident and the most catastrophic. We’ve dealt with situations in which complications arose and those which were completely textbook.
We Are Dedicated to Our Clients
Disaster Response is 100 percent dedicated to our clients not only because we have been there, but we understand that you are our neighbors and we take helping those in our community seriously. For this reason, we offer comprehensive services and provide our WatchDog Program. Disaster Response’s WatchDog Program serves those who during the claims process feel that they aren’t getting what they are due from the insurance company.
Our Contractors Are On Your Side
Whether we are just arriving on scene or we are cleaning up our equipment and wishing you the best after finishing up restoration, our contractors are on your side. The reason why we offer the services that we do is that we want to help our neighbors in Wyoming, Michigan when they need someone who knows what they are doing the most. Your home is one of the biggest investments that you have made, and having someone that you can trust to take care of it and everything else is crucial. We think you deserve that!
We Will Be With You Every Step of the Way
Because we offer comprehensive disaster response and water damage restoration services, we can help you every step of the way and that is how we like to approach what we do. We understand that you are probably under a lot of stress and want to be that helping hand, providing the answers and quality of service when you need it most. We provide all the services you need to get back on your feet including water damage restoration, contents and electronic restoration, mold testing, mold removal, and our WatchDog Program.
What Are Our Clients Saying?
It is one thing for us to claim to be the best at what we do, but it is another to hear what our clients are saying about us. We know we make some big claims — do we really walk the talk? Read client reviews below!
What Does This Mean: Understanding Your Insurance Policy
Discovering your home has been ransacked by water and going through the water damage restoration process are both stressful situations. However, going through the insurance claims process can seem just as daunting at best. Though we can’t speak to your specific policy — only your insurance agent can — we can talk in generalities about the water damage coverage that most homeowners insurance offers to those in Wyoming, Michigan.
It’s Starts By Understanding the Source
To understand what your policy covers, you have to understand the source of the water damage, and you have to understand the source as defined by your insurance company. Though there are some variables when it comes to what your policy covers even in regards to the source that caused the damage, understanding how the sources are defined is a great place to start.
Sudden or Accidental Discharge
Sudden or accidental discharge occurs when your pipes burst and flood your home due to freezing temperatures, from a ruptured hot water heater, boiler, air conditioner, or some other appliance.
Sewer or Water BackUp
A sewer or water backup is just what it sounds like. If your sewer backs up into your home or the storm sewer is the source of flooding, then it is categorized as a sewer or water backup issue. Sewer backups are usually caused by a blockage in your home’s sewer lines that was either a result of something that shouldn’t have been flushed down the toilet being so or from tree roots that have been allowed to grow into your lines.
Overflow of Your Tub, Sink, Toilet
Usually if your tub, sink, or toilet overflows, it’s due to an accident. Whether they overflow due to a child’s curiosity, a plumbing issue, or some incident, most times if one of these plumbing features overflows, it is categorized as an overflow issue.
You would think that any time there is water in your home that shouldn’t be there that it would be considered flooding. However, this isn’t so. Water damage that is considered flooding is that which is caused by natural causes and occurs to your home and your surrounding neighbors. Flooding can occur from a natural body of water overflowing during a heavy rainstorm, or changing hypostatic pressure and causing an underground spring or other water source to come in contact with your foundation.
What Does My Policy Actually Cover?
To truly answer this question, you need to talk to your insurance agent. They know exactly what your policy covers and subsequently, the areas in which you may need more coverage. Even though we can’t tell you specifically what is covered, we can explain how water damage is generally covered and those incidents that aren’t covered.
Covered Water Damage
Again, it is best to meet with your insurance agent and go over all the general tenants of your policy as well as the fine print. However, there are generally several things that are and aren’t covered by your policy. If your home suffers damage from an overflowed tub, toilet, or sink, the insurance company will usually cover it. Also, water from a malfunctioning appliance will normally be paid for by your policy. However, the insurance company may not cover the cost to replace the appliance that caused the issue. If ice or snow resulted in a collapsed roof, they will most likely pay for those damages as well.
Not Covered Water Damage
What isn’t covered is usually an incident that is your fault, i.e. what occured due to a lack of maintenance. If you didn’t clean the gutters and they overflowed, causing water to flow into your basement, you would be liable. Also, if your sewer backs up into your home, you will have to pay for damages regarding that as well. Natural flooding is usually never covered. So, it is best, if you live in an exposed area, to invest in flood insurance.
What is Flood Insurance?
If you’ve just been a victim to a catastrophic watery event, you probably have a lot of questions — especially if your insurance is telling you that they can’t help you. Most homeowners insurance policies don’t cover naturally caused water damage. Flood insurance is purchased by those who live in a floodplain or other areas susceptible to natural flooding.
If you think you might need flood insurance, meet with your insurance agent to get more information. Chances are, if you have just fallen victim to flooding, it could happen again. Though your insurance company won’t be able to insure you, they should be able to point you in the right direction for who can.
How Do I Avoid a Disaster?
In life, there are many circumstances that we can’t avoid and that’s unfortunate. However, we can also do our part to avoid a watery disaster. As a homeowner in Wyoming, MIchigan you should educate yourself as to how to best take care of your home, and make a schedule that will help you stay on top of maintenance tasks. Here are some ways to be proactive and avoid catastrophe.
Want to Learn More About Water Damage, Causes of Mold, and More?
We at Disaster Response are here for you when things go wrong, but also want to help you avoid as much disaster as possible, and know how to act when the unfortunate does occur. We do our best to provide you with helpful information through our regular blogs! Read recent posts below or check out our archives. Have specific questions or still not sure? Contact us!