Water Damage

Why Choose Us

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Cost

Damage restoration is an investment in your home, considering that it could cut down on your long-term costs. The best part? Insurance companies pay for our services so that you don’t have to.

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Time

Once you call our team, we’ll begin working to assess what caused the water damage and how bad the situation is. We’ll then dispatch a team of experts to your location. We guarantee we’ll arrive within three hours, providing the fastest turnaround time in the industry.

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Technicians

Each member of our team has extensive experience, training, and certifications dealing with water damage. We care about our customers and pay attention to detail so that mold is not an issue down the road.

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Equipment

At Disaster Response, we’ve invested in state-of-the-art water damage equipment; including inspection tools that help us ensure we’ve removed every drop of water. Our technicians have hours of training with the machines.

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Process

We have helped solve water damage disasters for more than 20 years, streamlining our process along the way. We not only provide the fastest results in the industry but also find hidden damage that others may miss. We’ll document everything for your insurance company as well.

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Reliable Network in Grand Rapids, MI

We’re not afraid to call outside help if need be. We have an extensive network of industry professionals who are on call to assist in their areas of expertise. We also deal with insurance professionals who help with the claim process.

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Our Process

Assess the Damage
Salvage Personal Items
Remove Damage to Property
Remove Irreparable Materials
Insurance Process and Rebuild
Follow Up

When you notice water damage, you should contact a professional damage restoration specialist immediately. Our specialist will advise you what to do while you wait for our disaster team to arrive, which will happen within three hours. Once there, we use our trusted Exactimate tool to document all property damage.

Once entering your property, we’ll remove all loose items, furniture, and personal items, no matter how much the water has impacted them. We’ll then set them aside so that we can later determine whether we can salvage them. The sooner you give us the call, the better. The longer an item sits in water, the less likely it is to be recovered.

After removing your items, we’ll remove all standing water and begin dehumidifying the area. We’ll then have some team members assess structural damage to the building while others start using industrial-sized fans to dry the area. We’ll also determine what type of water caused the accident, as that will determine the course of action we take.

Once we’ve dehumidified the building, we’ll have a better understanding of what we can keep and what we need to replace. We’ll remove any areas of the building that are damaged or contaminated, preventing mold growth from starting while maintaining the structural integrity of your home.

We’ll continue drying your home or business until it meets the recommended industry standards for your area of the country. Once so, we can begin rebuilding your property and processing the proper insurance claims. We work with insurance companies so that we can restore your home or business quickly.

Once we’ve restored your property to its’ pre-water damaged state, our time together does not close. We’ll work with you to coordinate follow up visits. During these visits, we’ll not only ensure that the moisture has stayed out, but that mold growth hasn’t started either.

Technologies We use for Asssessing and Repairing Water Damage

Infrared Camera

Our infrared cameras are like “X-ray” vision, allowing us to see moisture in walls and ceilings that the naked eye cannot see. This will enable us to see trapped and hidden humidity, which allows us to eliminate the chances of mold growth.

Moisture Meter

Our Moisture Meter allows us to measure moisture levels in cellulose material. We’ll conduct moisture readers both before and after the dry plan in all areas of your property. If we find moisture in an unaffected area of your structure, we’ll work to dry it quickly.

Air Mover

This equipment works in conjuncture with our dehumidifier. Our dehumidifier pulls moisture from the air and converts it to a liquid, where we can then dump it. Our Air Mover helps to get the moisture airborne so that the dehumidifier can withdraw it.

Ozone Generator

This high-tech piece of equipment allows us to clean damaged surfaces and the air like never before. Essentially, this machine causes oxygen molecules to implode, which proves to be a useful deodorization tool. We’ll use every tool available to help restore your home.

Xtreme Xtractor

When it comes to removing stubborn moisture post-water damage, this tool does the trick. It allows us to place direct downward pressure on a surface, such as a carpet, that may have absorbed water. The pressure causes the water to rise, making it easier to remove.

Specific Services

Document and Media Recovery

Whether it’s birth certificates, the deed to your car, or valuable family home movies, we’ll work to recover it when it’s suffered water damage.

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Equipment Restoration

If you have valuable equipment that’s suffered water damage, don’t assume that you’ll be writing it off as a loss.

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Contents Restoration

We want your home to look just as it did before your water damage occurred. We’ll work to restore the contents of your home.

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Electronics Restoration

Most assume that when their electronics suffer damage, they’re destroyed. We specialize in restoring electronics and may be able to salvage your valuables.

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"God bless each of you and your company. We were impressed by the professionalism of your employees’ demeanor. They were very polite and helpful (and patient regarding our many questions). God bless each of you and your company."

Margaret H.

"They always dealt with the situation immediately! Every time I called the Disaster Response to speak with Ryan or anyone else, they always dealt with the situation immediately or quickly got back with a response. I really appreciate that."

Brett F.

"God bless each of you and your company. We were impressed by the professionalism of your employees’ demeanor. They were very polite and helpful (and patient regarding our many questions). God bless each of you and your company."

Margaret H.

"They always dealt with the situation immediately! Every time I called the Disaster Response to speak with Ryan or anyone else, they always dealt with the situation immediately or quickly got back with a response. I really appreciate that."

Brett F.

"God bless each of you and your company. We were impressed by the professionalism of your employees’ demeanor. They were very polite and helpful (and patient regarding our many questions). God bless each of you and your company."

Margaret H.

"They always dealt with the situation immediately! Every time I called the Disaster Response to speak with Ryan or anyone else, they always dealt with the situation immediately or quickly got back with a response. I really appreciate that."

Brett F.

Grand Rapids Emergency Restoration Quote

Contact Details

Location:
Grand Rapids, MI