• "God bless each of you and your company. We were impressed by the professionalism of your employees’ demeanor. They were very polite and helpful (and patient regarding our many questions)."
    Margaret H.
  • "They always dealt with the situation immediately! Every time I called the Disaster Response to speak with Ryan or anyone else, they always dealt with the situation immediately or quickly got back with a response."
    Brett F.
  • "Ryan and his crew were phenomenal! They helped us get back to normal as quickly as possible. They were professional, here on time every morning, and cleaned up behind themselves daily until the job was complete."
    Goldie J.
  • "The best disaster response team around! Very helpful and caring with your emergency clean up needs. They go above and beyond to take care of your fire, water, smoke, and mold damage."
    Gregory R.
  • "Woke up to flooded basement at my home in Caledonia, MI and called Disaster Response. They were able to come out right away in the morning and take a look at everything. They are definitely a great company to work with and I would recommend them to anyone!"
    Mike B.
  • "Ryan Penny and Disaster Response went above and beyond. When my basement flooded, Ryan came over within an hour... His crew was there the next morning and they provided exceptional, reliable and expert service."
    Amy R.
  • "Disaster Response did an excellent job with the cleaning and painting in our home after the fire in our living room. Ryan's crew was able to start the day after the fire to begin the process of returning our home to normal."
    Linda T.
  • "The whole team at Disaster Response is top notch. When we had a need, they were prompt and professional to take care of everything."
    Derek A.
Ryan Penny, Owner and Manager at Disaster Response

Fast. Reliable. Trusted.

Disaster Response and Restoration in Grand Rapids, MI

Welcome to Disaster Response. It’s our greatest honor to be able to help you with the unfortunate event that has damaged your home or business. We act as your advocate through the entire process, we simply aim to help you restore your property and get you back to life as you know it through our professional disaster response and restoration services. Sit back and relax. We’ve got this!

Give Us a Call Today at 616-247-9111

Restoration Services for Flood, Fire, Smoke, and More

We're here to work through the restoration process with you! We not only perform the necessary cleanup and removal of debris and water, but we also provide the assistance that moves you past your recent event. Helping you with insurance claims, handling delays, following up to prevent secondary problems and utilizing our vast network of industry connections, we work to alleviate the stress and personal confusion that is inherent after any "loss event".

Why Choose Disaster Response?

Water Damage Services

The longer your home, business, possessions or assets sit in water, the less likely your items will be saved and the damage and cost of repair will go up exponentially.

Learn More

Dehumidification

A large-scale mold infestation can destroy your home and health. Let us quickly and efficiently clean up your property.

Learn More

Fire Damage Services

Unlike other structural disasters, fire restoration and smoke damage repair includes dealing with a variety of damaging elements: flames, smoke, soot, ashes.

Learn More

Mold Testing

Often causing respiratory problems and a variety of widespread symptoms, exposure to toxic mold is a serious health and safety risk that requires immediate attention.

Learn More

Give Us a Call Today!

616-247-9111

Our unique process was designed with the customer in mind

Professional Team, Technology, and Processes

We'll dispatch a team of disaster experts to you within 3 minutes and advise you of what can be done to minimize the damage. The team will use cutting-edge technology and IICRC approved methods to restore as much of your property as possible.

Insurance Advocacy

We’ll work directly with you and your insurance company to process claims and return your home to normal as quickly as possible.

Satisfaction Guarantee

Disaster Response stands behind all work we complete. You will continue to have the same assurances that you have come to expect from a company that believes all our customers come first.

What You Get with Disaster Response

Fast Turn-around Time

Same day service and the fastest turnaround time.

Experienced Technicians

Experienced, trained, and certified. Our technicians genuinely care about our customers and have the highest attention to detail.

State of the Art Equipment

State of the art, Specific to repairing this kind of damage, Technicians are extensively trained on each, Inspection tools ensure completion and help us locate hidden areas of interest.

Tested Processes

Tested and optimized over 20 years of service to our customers, our process finds hidden damage and damage-causing elements, and helps you create documentation for the insurance company.

Network of Specialists

Ready to help in their areas of expertise, we can introduce you to our partners in insurance claim assistance.